Pre-Order Policy

All our products that are up for Pre-Order must be paid in full or partial deposit to confirm your purchase. Please note that no refunds will be given for Pre-order purchases if voluntarily cancelled. 

FREQUENTLY ASKED QUESTIONS:

Q: What are the benefits of pre-ordering with Game Academia?
A: The benefits of Pre-Ordering with us is to able to secure your product. Depending on certain pre-orders, you get a price that is cheaper than the official selling price. Don't forget we have free delivery service!

Q: Are the prices of the products in pre-order final?
A: Prices of pre-orders are finalized unless it is mentioned in the product description.

Q: If I would like to make a partial deposit payment for pre-orders, is there a specific amount?
A: Yes. The partial deposit payment amount is $10 for products amounting to $100 and $50 for products amounting to more than $100. Please note that pre-order deposits will not be refunded if you decide to cancel your order.

Q: Is there a difference if I choose to make a partial deposit payment instead of full payment?
A: Depending on the supply of the product pre-ordered, we will fulfill customers who have made full payment first, followed by customers who have partial deposits paid. The full payment option is beneficial for customers who wish to secure a rare limited edition product.

Q: What happens if Game Academia is unable to secure my pre-order after I have made payment?
A: In the event where our supply gets reduced by our distributors due to shortage (which is very common in this industry), we will inform you of the pre-order cancellation along with the reason by e-mail and we will refund your pre-order's full payment or partial deposit payment.

Q: What happens when a price drop is initiated during pre-order?
A: As we take pre-orders early, there are chances that we may drop our prices to better suit the market. When this happens all pre-orders will be protected to the lowest price implemented. If you have already made full payment, we will send you a Discount Code for price adjustment.